With most computer brands, any Bond and Bond store can book a repair for your PC or laptop.The only exeptions are as follows:HP Pavilion Desktop and Notebook PCs:Please call 0800 441 147 for trouble shooting over the phone.If the problem is unresolved you will be given a case number that enables you to take your unit to a Bond and Bond store who can book a repair for you.Compaq Presario Desktop and notebook PCsPlease call 0800 133 694 for trouble shooting over the phone.If the problem is unresolved you will be given a case number that enables you to take your unit to a Bond and Bond store who can book a repair for you.If you have any of the following brands, please call the applicable 0800 number for troubleshooting prior to booking a repairApple - 0800 592 7753 (MY APPLE)Acer - 0800 22 37 69 (ACER NZ)NEC & Packard Bell - 0800 200 632Sony - 0800 76 69 69 (SONY NZ)Toshiba - 0800 444 798