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Find Answers
We have answers to our most frequently asked questions on our online knowledge base. If you can’t find the answer, you can send us an email using the form below or send a question via our Facebook page.
Enter your question directly or browse through our contents — the answers are only a few clicks away.
Contact Us Online
Contact us by Phone
If you cannot find the answer in our online knowledge base or you would like to make a phone order, please contact us on free phone 0800 20 20 66. Our Customer Support team are available 7 days a week between 9:00 a.m. and 5:30 p.m. to answer your questions and assist with your purchase.
Customer Care hours of operation
Seven days a week 9:00 a.m. – 5:30 p.m.
Including all public holidays except Christmas Day and Easter Sunday, and ANZAC Day before 1:00 p.m.
We also have a 24/7 callback service that we actively monitor for out of hours calls.
Alternatively you can contact us by mail
Write to us at ...
Bond and Bond WebsiteCustomer Care Services
PO Box 91146
Auckland
New Zealand

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