Contact us Online
We have over 200 answers to our most frequently asked questions on our online knowledge base. If you can’t find the answer, you can send us an email using the 'Email Us' tab.
Enter your question directly or browse through our contents — the answers are only a few clicks away.
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Contact us by Phone
If you cannot find the answer on our knowledge base or you would like to make a phone order, contact us on 0800 20 20 66.
Customer Care hours of operation are:
| Monday to Friday | 8:30 a.m. – 5:30 p.m. |
| Saturday & Sunday | 9 a.m. – 3 p.m. |
| Public holidays* | 10 a.m. – 3 p.m. |
*Hours may vary on public holidays, however we do have a 24/7 voicemail service.
Contact us by mail
Write to us at ...
Bond & Bond Website
CustomerCare Services
PO Box 91146
Auckland
New Zealand